[Resolved]  Uninor — Deactivation of Outgoing Calls

Address:Akola, Maharashtra

I have taken a new Uninor connection by MNP Request bearing no. [protected] on[protected] after filling in the CAF with necessary ID and Address Proof and also with a recharge of Rs.62, number is activated but on[protected] a sms came saying that your outgoing calls are barred & call to customer care. The next day outgoing calls has been deactivated on[protected]. On contacting the Customer Care at 121, they instructed me to submit the documents at their Customer Service Outlet.

I went to the Customer Service Outlet on[protected] and appraised the executive about the problem. He checked the number status and replied that you have to submit the documents for 2nd time. What should I do as I had already submitted the documents.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I, Gyanananand Sharma had purchased a UNINOR Sim no.[protected] & Mobile no.- [protected] on 09.08.2011 from authorized dealer at Nathnagar, Bhagalpur (Bihar) after submitting photo, voter id and pan card and the sim was working actively from 09.08.2011. Suddenly on 14.08.2011, outgoing service was deactivated. I contacted with the dealer and as advised by them, I again submitted the photo, voter id and pan card. But the mobile was not activated. I was harrassed a lot for 6 days. On 20th, the outgoing services and gprs was restored.

Can Uninor co. will enhance the validity of my mobile recharge?

If not, who is guilty - me or uninor co.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Uninor / Telenor
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    1816
    Pending
    0
    Resolved
    712
    Uninor / Telenor Phone
    +91 90 5909 0590
    +91 91 2509 1121 (From Uninor Number)
    +91 91 2209 1220
    Uninor / Telenor Address
    1-10-39 to 44, 3rd Floor, Gumidelli Commercial Complex, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
    View all Uninor / Telenor contact information