[Resolved] Uninor Prepaid Mobile — complaint against customer care executive & value added services | |||
Sir, My uninor Prepaid mobile number is [protected]. From the day of activation of service the company is illegally activating some unwanted VAS without my permission. I tried hard to found email ID on site'www.uninor.in/Pages/ContactUs.aspx.' to complaint against this. When I not found the same I called on 198 for my queries & complaint. The service executives not solved my queries & disconnected my call. It is insult of customer. First of all I want to clear that I had not activated any type of value added service from the company. The company is claiming me that I excepted the services by call done by service provider, whether I am not interested in any such calls. And also I had not collected any such call nor excepted any service. I also requested the company to give me statement of the services activated on my number & return the value of illegal deduction money from my recharge value. And also to explain for insulting behavior from customer care executive. & requested to reply me by email only, not by call. Please look into & oblige. Thanking you. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Sir,
I have wanted call history against my prepaid mobile sim / connection no. [protected] on 1st week of December, 2012 but not get as yet. and advised to me that you contact with local service provideer. But local service provider has failed due to lafu balance is nill. In this situation i requested that you will arranged to supply through my Email iD ; [protected]@gmail.com because it is so much need as early as possible ( period from june, 2012 to november, 2012)thanking you. I shall bound to pay your charges through mobile balance / net banking if advised.
Yours customer,
Anjuman (Tarekh) Bibi
W/O md. Salimuddin
Kuttitola Lane
p.O. + Dist. malda
Pin - 732101
m. No. [protected]
/[protected]/[protected]
Email ID : [protected]@gmail.com
I have wanted call history against my prepaid mobile sim / connection no. [protected] on 1st week of December, 2012 but not get as yet. and advised to me that you contact with local service provideer. But local service provider has failed due to lafu balance is nill. In this situation i requested that you will arranged to supply through my Email iD ; [protected]@gmail.com because it is so much need as early as possible ( period from june, 2012 to november, 2012)thanking you. I shall bound to pay your charges through mobile balance / net banking if advised.
Yours customer,
Anjuman (Tarekh) Bibi
W/O md. Salimuddin
Kuttitola Lane
p.O. + Dist. malda
Pin - 732101
m. No. [protected]
/[protected]/[protected]
Email ID : [protected]@gmail.com
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+91 90 5909 0590
+91 91 2509 1121 (From Uninor Number)
+91 91 2209 1220
1-10-39 to 44, 3rd Floor, Gumidelli Commercial Complex, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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