[Resolved]  Uninor — Unsuccessful Online Recharge

Address:

Darjeeling, West Bengal

Dear Sir/ Madam
On 29/06/2012 I tried to recharge online my uninor number. After the successful payment form my bank account the page did not load and showed error. Clearly my recharge was not successful. I tried to contact customer care but did not assist stopped receiving calls from my number. I also went to the nearest uninor store; they too didn’t help me saying that they cannot do anything and also misbehaved at the end of conversation.
Neither my number was recharged nor I got my balance back. Here are few details:

Bank details
Date: 29/06/2012
Branch code: 08103
Statement: TO TRANSFER/UNINOR/95863463/INB - TRANSFER TO A/[protected]
Amount debited: 67.00

Uninor Store details
Address: Hotel Dolly Inn , Ground Floor,Bidhan road, J.L.no. – 110, Khatian No. – 4576, Plot No. – 1057, Post Office & Police Station – Siliguri, District – Darjeeling under Siliguri Municipal Corporation
Contact Person: Pritam Lama
Number: [protected]

Please look into the matter and take necessary steps to resolve the matter.