UniverCell Mobile — Misused my Credit Card

Address:Bangalore, Karnataka

I have purchased HTC Explorer mobile from Univercell Indiranagar (Bangalore) branch (21-July-2012), and I used my credit card for EMI payment.
When my credit card bill came, there were two purchases has been deducted. One was my mobile EMI and one more EMI of some others' purchase.
They miss used my card to pay some other person's purchase. I remember, one lady was quarreling with payment department about money when I was waiting for my payment. I doubt, for that payment payment guy purposefully used my card.

I enquired with them along with my credit card bill statement , and asked for the receipt of extra payment in my credit card. They failed to give the receipt with my signature which generated during swiping.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    UniverCell Telecommunications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    54%
    Complaints
    237
    Pending
    0
    Resolved
    127
    UniverCell Telecommunications Phone
    +91 485 283 4042
    UniverCell Telecommunications Address
    No.16/352,B1, Eramanigalath Complex, Opp Holy Mary Church, Muvattupuzha, Ernakulam, Kerala, India - 686661
    View all UniverCell Telecommunications contact information