[Resolved]  UniverCell Mobile Phones — Univercell lost my mobile phone battery

Address:

Chennai, Tamil Nadu

Hi,

I gave my Blackberry pearl 8220 for service to univercell Velachery on 31-Mar-10 and my service request number is 19415. They have returned the phone on 12-Apr-10 but with no battery. When I asked them, they said they have lost the battery mistakenly. It took 2 weeks for them to fix my phone and they are taking more than a get me a battery. I am connected to my office during non working hours through this phone. This is affecting my work a lot.The customer complaints dept is also not very responsive and they keep on promising that they will give a new battery but till now has not given. Request you to intervene and get new a new battery.