UniverCell — Not supplying the free pouch for cell phone LG optimus e975

Address:

Hyderabad, Andhra Pradesh

i have purchased android smart phone LG optimus 975 ( OPTIMUS G) from UNIVERCELL, MEHDIPATNAM, HYDERABAD, ANDHRA PRADESH ON 15.08.2013 ([protected]) vide invoice No.P.H.MD/5271. The product was promoted by the dealer and it was assured that the handset is bundled with a genuine leather flip pouch which is free of cost. The dealer has also endorsed the same on my tax invoice. Believing the words of the dealer i have preferred to buy the said product. After the payment is over, it was informed that the flip pouch is not readily available and will be provided to me within two days. i went to the dealer claiming the pouch. he said the same had not been received and will be informed to me on receipt of the same and i was asked to leave my phone number. i did as told. since than i have been made to run around the showroom every alternate day and till today that is after more than one and half month the pouch has not been supplied. When I asked firmly, the Manager had behaved rudely, abused me and replied recklessly. The callous attitude of the Manager caused mental trauma, pain, suffering and emotional distress that cannot be compensated by any monitory facility . I felt cheated by the UNIVERCELL, which i realized lately ... I have lost not only my precious time but also left with painful suffering.