UniverCell — Worst service for a brand new phone

Address:

Chennai, Tamil Nadu

Hi, We bought a new handset at UniverCell, Velachery and within 25 days the phone was completely out of service.When we gave the phone for service to the company we never got a proper response amd finally we were told that nothing can be done with the handset…Is this a reponse for a brand new phone which is still under warranty? We are still paying the EMI for the phone.Not only me , some of my friends have also had such a bad experience with UniverCell. They are doing the WORST service and they are there at your service only till you buy the product and post that it is NIL.I definitely need justice for this and I would strongly suggest that UniverCell is not the right place for handsets.This is not only from my own experience , but also from some of my friends.