[Resolved] Videocon Colour TV — TV Dead. No Service engineer Visit | |
Dear Sir, I had purchased a Videocon Color TV in Dec 2007. It was working fine. Suddenly, the TV was dead ( No Picture/No Sound. ) I called up M/S Parakh Enterprises, Nasik, Maharashtra as I had bought this TV from them. The person told me that I need to complain on the Videocon Call Centre. I took number ([protected]) and placed a complaint call on 25/10/2009. Complaint ref no : [protected]. I was told that the Service enginner will visit in 24 hours. However, till today no one has visited my place. I have called 5 tmes to this Service centre. Every time they say that some person will visit but no one is turning up.... I spoke to Mr Chetan (Team Leader ) yesterday on this call centre.. It has been indeed a pathetic service.. No one is visiting to see the problem niether they are letting me to take the TV to them... 5 days have passed now. It has took so long .... VERY POOR service quality.. Hope Some one will at least address this problem... Not recommending anyone atleast to buy this product Regards Abbas Vohra Nasik, Maharashtra Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
Videocon Colour TV — Some lining in TV
I have purchased a videocon Colour TV which is under warrenty period and has some lining from 2 months when we start the TV. I registered a complaint with videocon service center on 22th of september. and till date there is no call back or engineer visit at my home.Aswini Kumar Pradhan
Mob. [protected]
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+91 73 5587 3558
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14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
Videocon Colour TV — very bad condition
Replacement of TVI have purchased a new TV of Videocon in March 2010 but after 2-3 months the picture, sound, colour etc. of the TV is in bad condition. So i have made a complaint to the seller (Digital Vision, Nakhkhas, Chowk, Lucknow) but they did not give any reply. Then I call customer care then Videocon service providor has come and say that TV parts are exchange to another TV by the seller or other. Even though I have made so many follow ups but no body has bothered to take care off.
So please advise how file a case in consumer forum for such kind of Harashment to the seller. I also purchase whirlpool refrigerator, pedistic fan, videocon washing machine, desert coller and almirah in these items I think not confirmed that washing machine is in used condition only.
Regards,
S. M. Askari Mehdi
Haider Manzil 450/128/13, Friends Colony, New Muftiganj,
Lucknow
Mbl. No. [protected], [protected]