[Resolved]  Videocon D2H — SIM TARIFF

Address:

Bilaspur, Chhattisgarh

SIR,
I AM USING THE SIM OF "VIDEOCON" LAST 5 MONTHS. I USE THE TARRIFF OF WORTH 25 RS., BY WHICH WE GET THE BENEFITS 25 PAISE CALL RATE ON ANY NUMBER IN INDIA.
NOW PLAN HAS CHANGED REGULARLY LIKE CALL RATE WILL BE 25 PAISE FOR ONLY FIRST ONE HOUR IN DAY WITHOUT INFORMING ME BY ANY MODE, WHILE I WAS USING THE TARRIFF. I HAD COMPLAINT SO MANY TIMES FOR INFORM US WHILE MAKE ANY CHANGES,BEC. I ALREADY USING THE TARRIFF 25 RS. FOR ONE MONTH AND IN BETWEEN PLAN CHANGES REGULARLY. FURTHER ALSO PLAN CHANGES AGAIN WITHOUT INFORMING ME AS CUSTOMER. I HAD TALKED WITH NODAL OFFICER, BUT NO POSITIVE RESPONCE HAS COME AND SAYS ONLY SORRY.
BY VIEWING ABOVE, CLEAR THAT IT IS TOTALLY CHEATING AND SHOULD COME IN FRAUD CASE.
SO, I WANT MONEY BACK WHICH HAS DEDUCTED BY VIDEOCON AS WELL AS PENALTY CHARGES AS SOON AS POSSIBLE PLZ.


YOURS FAITHFULLY
S. S. PRASAD.
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