[Resolved] Videocon D2H — REPLACEMENT OF PART | |||
I had purchased DG Atlantic, 6.0 KG fully automatic videocon washing machine before 6 months. I had made the complaint in this regard vide complaint No: [protected]. The service person had come and inspected the machine. He advised to replace the Gear Box and Base Plate., and promised to trune back within a week. But after lapse after approx 10 days there was no coomunication from the customer care centre. I made many reminders call to them but it was waste., till today there was no reply from them. The machine is in the warranty period. Kindly advise me accordingly otherwise I have no option to approach the consumer court for this. I decided not to buy any product from the Videocon in the future. Waiting for your immediate action or reply. VIPIN SINGHAL [protected]., [protected]., 27296870 Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
VIPIN SINGHAL — VIDEOCON FULLY AUTOMATIC MACHINE
ON 04.11.2009 I HAD PURCHASED AN 6 KG DG ATLANTIC FULLY AUTOMATIC WASHING MACHINE AFTER LAPSE OF 7 MONTHS ITS CREATES PROBLEM LIKE THE BASE PLATE / GEAR BOX WAS NOT WORKING PROPERLY . YOUR ENGINEER REPLACED IT ACCORDINGLY AND LAPSE OF 2 MONTHS ONLY ITS CREATES THE PROBLEM LIKE DANGEROUS SOUND, VIBRATING AND CUTTING THE PLASTIC DRUM.KINDLY REPAIR THE MACHINE ACCORDINGLY OR REPLACED IT WITH THE NEW MACHINE.
REFERENCE COMPLAINT NO:
DEL [protected] DATED 10.05.2010
DEL [protected] DATED 19.07.2010
DEL [protected] DATED 24.07.2010
WAITING FOR YOUR FAVOURABLE AND IMMEDIATE ACTION / REPLY, PL.
THANKS
VIPIN SINGHAL
ADD: i - 1/3, FIRST FLOOR, SECTOR-16, ROHINI,DELHI-110089
PH. [protected]., [protected]
EMAIL ID: [protected]@rediffmail.com
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Such a very poort services and the same was not expecting such a big group like Videocone.
VIPIN
[protected]., [protected]., 27296870