Videocon D2H — MISGUIDED

Address:

Gurgaon, Haryana

Hi,

I placed an order for your Videocon DTH HD box on 27th Oct and I got it installed the same day…..I was waiting for the prices to come down and on that same day prices reduced for the HD box from 2800 to 2200…I checked online and I tried placing an order and also requested a call back and I never got a call back.

So I went to a local dealer and got it from there.

However I was in the impression that I would get
1+1 = 2 Month Platinum HD Pack Subscription +
6 Months d2h Cinema Free +
Coupons worth Rs. 2250 Free

When I checked I just got one moth HD platinum pack…I didn’t get D2H cinema not even for a month forget about 6 months and about coupons that’s I am not even asking.

What I want you to do for me is to get me an additional month of HD pack and D2H cinemas as well.
I have recommended this to two of my friends and they have got it and they got these plans..not me..

I understand it says its for online purchase but as a new customer. I would appreciate if you can do something good for me here.

I switched from TATA SKY to Videocon.

Kindly get me what I paid for as a new customer…its just a week I ordered..

I would go and put the review on consumer forums and corporate offices as well.

Note::I also called your support today and after an interaction of 10 minutes the agent disconnected the call and it happened twice.

I do have recordings for both the calls.

Please do the needful.

NOTE::If not fixed..I will go to TWITTER/FACEBOOK...also I will call ZEE helpline and ABP news as well.


Thanks,
Sandeep