[Resolved]  Videocon D2H — not repaired for more than two months in warranty period

Address:

Lucknow, Uttar Pradesh

I have purchased Videocon Washing Machine M. No. VA76RSGL-CNC S. No.
[protected] on dated 23/10/2011 from a showroom of Sitapur Road near Devaki Hospital. I have complaind for leakage. Once on dated 15/5/12 a service was done but leakage started after two hours
of delivary on the same day. I am complaining contineously since May 2012.Only messages on mobile phones and calls from executives from videocon were recieved. There is no service till date. The set is in
warranty period. I also emailed to the company on dated 24 August 2012 that now i am going to complaint in consumer forum. There was a reply that, "We are in touch with the respective branch over your issue and will make sure that your problem gets resolve on the priority basis." But no one visited and the problem is remain same till date.
Therefore, i am complaining to consumer forum for solution of my problem.
Thanking you,
Yours sincerely,
Rakesh Kumar Tripathi,
Lecturer,
Department of Geriatric Mental Health,
King Georg's Medical University, Lucknow.

Home Address: c/o Shri S.K. Sharma
House number 538 II/94, Yoginagar, Sitapur Road, Lucknow. near Devaki Hospital.
email: [protected]@gmail.com