[Resolved]  Videocon D2H — Mano Ya Na Mano Offer / Scheme.

Address:

Yavatmal, Maharashtra

Videocon’s Mano Ya Na Mano complaint

By - Prafull Mankar.

I have purchased videocon Jumbo 34 inch color TV on 10.09.2008 B.No.218 from Om
Electronics, Ram Mandir Road, Jaihind Chowk,Yavatmal.
Ph.No.[protected]. under Mano ya na Mano offer/scheme.
According to this offer/scheme, I have paid
additional INR 7000 apart from the 12900 INR paid for 34 inch Jumbo color TV.

The company (videocon) had issued a bond of INR 7000 No.151190
(Entitlement Certificate) that I paid duly. According to this bond, I
am entitled to get a 32-inch plasma TV for
free after 35 months from date of purchase.

When 35 months were over, I went to Om Electronics & Videocon local
branch; they said that, I have to pay additional INR 4980 for taxes. I
drew their attention towards the condition 12 of the bond its stat
“The transportation cost from the said point (respective branch office
of videocon Industries Ltd) and all local taxes shall be borne by the
customer”. I said them that I am ready to pay local taxes payable in
our city and transportation charges from branch office of my nearest
city to my house.

The plasma TV videocon is providing also lacks basic features like A/V
in and Remote (according to the company website). This is clear
looting of the people of India and breach of trust.

Why should I pay INR 7000 and wait for 3 full years and now pay
additional 4980 INR to get a product which lacks basic TV features ??

The company did not give the information 3 years ago that the plasma
TV would have not basic features like a/v and remote control in his
advertisement. This is totally unexpected and a shocker from company
likes videocon.

Please help me and people of India who had purchased the TV under this
scheme get right and a good product for their money without further
exploitation.

Videocon should respect the trust of all who believed in Videocon and
entered the scheme.

Regards,
PRAFULL MANKAR
C/o Ganesh Cycle Stores
S.B.I. Chowk,Yavatmal (Maharashtra)
Email: [protected]@gmail.com
Contact No.: [protected],[protected].