[Resolved] Videocon Digi Aqua Washing MAChine — Replacement | |||
I have purchased a videocon DIGI AQUA washing machine on 06/06/2010 from Ghansoli, Navi Mumbai, PIN-400701......When the pack was opened it was found that the drum is cracked....water leaking from underneath....haven't been able to use it yet!! After I complained (Complain number[protected] the engineer came & checked....told me they will replace the drum or the machine itself.....but since then no response....I have going to the shop everyday...they are telling me it is under process but today when I called the customer care....they are telling me that the service center rejected my complain.....now may I know what should I do & why am I being harassed like this without any fault? Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
Videocon AQUA Washing machine — Replacement
I have purchased a videocon DIGI AQUA washing machine on 28/11/2008 from The dealer Vijay Sales( Goregaon West), Have complaint lot regarding Water leakage problem, every time Engineer Comes & repair the same. But they do not replace the same. The last complaint wich was logged against the same is MUM[protected] & had spoken to Caller Mr Sanjay Shinde at Vediocon Customer Care no 39404040, had tod me to that they will replace the same, but have not received any reponse against it.Pls help me in replacing the washing machine at the earliest.