[Resolved]  Videocon Fully Auto Washing M / C - 6400dx — Service after Sale within Warranty Period and Bill not Given By Shop

Address:

Surat, Gujarat

Dear Sir,

I have purchased Vedeocon Fully Automatic Washing Machine - 60LQZ on 02/03/2010 from NEXT RETAIL SHOP(Bill Scanned Copy Atacched),Next Rander Road,Suryapur Society,Rushabh Char Rasta,SURAT-395009 ( GUJARAT ) but after 15 days it has abnormal sound coming from Machine and I have complaint to Vedeocon Call centre([protected],[protected]) as per information given from NEXT RETAIL SHOP,but two months has passed but machine could not repair by service station.I had contact to NEXT to give me replacement or repair,after another one month NEXT replaced me, but not the same Model but 6500DX model given to me and I have given Rs.1750 as deference amount but NEXT has not given me the bill of 6500DX model,lots of time I have asked for the bill but NEXT has not give me the bill.Again this 6500DX machine stop due to PCB problem(Complaint No.SUR-[protected])on the date 27/07/2010.As on today machine has not repaired,I have gone to NEXT RETAIL SHOP with the help of Grahak Suraksha and Akasmat Nivaran Kendra Manav Sanatha As Under Indian Consumer protection Centre(President Mr. Rajubhai C.Thakker)and asked to give me back my money but Mr.Navin Tejani answer me that it will take 20Days,I asked to give me in written as I have not trust on NEXT RETAIL SHOP,suddenly he was angry and shouted that get out from here otherwise I throw you from my shop with the help of my staff and I will not give you money and service and do what you want to do.At the same time we call the police to showroom and asked to help and I have given the police complaint which copy of scanned has attached in Gujarati Language and Tomorrow I have officially admit the complaint In Grahak Suraksha Court as NEXT RETAIL SHOP is very bad dealer and he has treat me as a bagger.

I want my MONEY BACK is my purpose to go in INDIAN CONSUMER PROTECTION COURT
I have also mail to "[protected]@vgmail.in" and as usual got the reply from this mail as acnowledgment.