[Resolved] Videocon GSM SIM — SERVICES BARRED WITHOUT ANY REASON | |||
Dear Sir, My complaint is a against videocon mobile services,punjab. I had purchased the videocon number[protected]. After a month my services of this number is barred by the company and the reason being put is that they hadn't received the documents but when I said that i had all the receiving of my document being sent. Then they said my number will be activated on 29-jan-2011. But after few days my number shows sim card registration failed. when i contacted the customer care of videocon they said the number is premium and you have to pay cost. I also complained this matter to [protected]@videocon.com and the same replied comes from the operator. I need your intervention against the company in this matter. Kindly help and stop the company's own created policy against the customers. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
videocon gsm mobile — bared of number
i appled for number portability of my no. [protected].the no. was made portabale on sumitting the required document on 16/05/2011 in 'Next' Cinewonder,
Thane.(w).
i again submitted the documents on 04/06/2011 as my outgoing calls were barred.
the request no. is 63113683.
the executive of 'Next' gokhale road thane (w) contacted 'vidiocon mobile Customer Care' &was said that
documents are not required .
but i submitted the documents to avoid any further problem.
inspite of submitling the document TWICE, my number has been barred & the reason cited is non-submission of documents.
pls help me out,
my mail id
[protected]@rediffmail.com