[Resolved]  Videocon Industries Ltd, LCD Integra — Defective Power kit

Address:

Mumbai City, Maharashtra

In May 2011, I replaced the power kit in My Videocon LCD at a cost of Rs.3400/-. I had purcahsed this LCD from Vijay Sales. In Dec, 2011, my LCD stopped working. Videocon technician again advised that the power kit has stopped working and it should be replaced at a cost of Rs. 3600/-. this is ridiculous. Is a customer expected to pay Rs.3600/- every 6 months to watch a TV on theVideocon LCD. I lodged a complaint both with Videocon and Vijay Sales. both are not owning up the responsibility. There are only 2 possibilities, either the Videocon Technician placed a defective power kit in my LCD, if not the new power kit replaced by him is defective. Compnay is responsible in both cases. I should get a replacement free of cost from Videocon.