[Resolved]  Videocon Little Master — no service is being provided

Address:

Bangalore, Karnataka

I am a student,and i had bought a videocon refrigerator(little master) from the next store in vidyaranyapura bangalore 97, The freezer box got punctured and i made a complaint to the customer care, their engineer came just once and assured that within day or two the refrigerator will start working but till the date no one from the customer care and the next outlet is bothering to take the complaint seriously ,the refrigerator is under warranty. i am totally harrased as i have made multiple complaints to the next outlet but still no action has been taken till the date.. they just open my call for complaint and within a day or two the call gets closed by itself. I have made a big mistake by opting for videocon.
Complaint Numbers:

1)BAN[protected] to be serviced by engineer N Raju contact no:[protected] ,the call was opened on 21/05/2012, and got closed by itself on 22/05/2012.

2)BAN[protected], to be serviced by engineer Raju, the call was opened on 27/05/2012, and got closed by itself on 28/05/2012.

3)BAN[protected], to be serviced by engineer Thyagaraj, call was opened on 29/05/2012 and got closed by itself on 29/05/2012


I have registered many complaints regarding thje same issue in the next retail centre but till the date no action has been taken.
The same process is going on from the last 4 months