[Resolved]  Videocon Mobile — Suffering by Videocon Mobile(V1602)

Address:

Jaipur, Rajasthan

My name is Vidhi jain and I had purchased Videocon Mobile Model No.V1602 .IMEI No. [protected] on 16.6.2010 from Planet M, Gaurav Tower, Jaipur.
The above mobile which purchased was not in order therefore it was making trouble in audio and making other problems.
I went to Videocon service center at Accel Frontline Services Limited, Plot No. 7, Yudhister marg, Jaipur on 17.7.2010 at 1:33 PM.
The aforesaid mobile has been received them vide complaint no. JPR-VG[protected]DW.
My parents visiting to the aforesaid service center daily but no proper reply is being given by them. They are only assuring that tomorrow the set will be replaced.
I had purchased the mobile by spending much of money for my use and not for inviting problems for me and visiting service center daily!
I hereby make complaint against Videocon service center that they are not properly responding me. I am not satisfied with the services.
I purchased that mobile on 16.6.2010 and the same has been sent to service center on 17.7.2010.I have not utilized the mobile as yet but I am facing problems due to not having the mobile and also sustaining losses for which Videocon is responsible because they sent the mobile in market for selling the same through agents/shops.
At last they replaced the mobile after 1 month but the problem is same. As I thought the problem is in manufacturing of their products.
I want my money back, I suffered a lot and in future, the whole life I don’t want to do the same(visiting service center daily). It is really very pain full experience to purchase a Mobile phone of new without experienced company.
Please look into this issue and take a tough action as a common man can’t leave their job and got stuck in these type of troubles daily.
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Thanks and Regards,
Vidhi Jain
Mobile: +91 [protected]/[protected]| Email:[protected]@syntelinc.com|