[Resolved]  Videocon Mobile — NOT REPAIRED ON MY PHONE &

Address:

Maharashtra

DEAR SIR,
I CANT WRITE IN A GOOD ENGLISH BUT I WANT TO SAY MY PROBLEMS ABOUT YOUR VIDEOCON MOBILE SERVICE

HOPE YOU WILL UNDERSTAND MY ENGLISH & SOLVE THE PROBLEM

MY EMI NO. [protected] MOBILE NO. [protected], JOB SHEET NO. CS3-VG[protected]DW
SERVICE CENTRE NAME IS CCOM TELECOMMUNICATIONS PRIVATE LIMITED.

SHOP NAME :PLANET M RETAIL LIMITED BILL NO. 02211 ,

I WANT TO LAUGH A COMPLAINT AGAINST YOU COMPANY & YOUR CUSTOMER CARE SERVICE CENTRE.
THEY ARE HOP LESS PERSON NOT DOING GOOD JOB THEY HARASSER THE CUSTOMER LIKE THEY SALE PHONE IS FREE OF COST.

WHEN I CALL THEM PHONE GOT AN GAGGED OTHER WISE NOBADY PICKING THE PHONE, AND IF RECIVE THE CALLS THEY GAVE REPLY THAT OVER CUSTOMER EXECUTIVE IS DOING LUNCH, BREAKFAST, GONE TO BATHROOM., NOBODY IS YET COME AT 11.00 AM.

I GIVE MY PHONE FOR REPAIR REASON OF BAD BATTERY CHARGED ON 15.10.2010 AFTER REPAIRED I TOOK PHONE MY HOME BUT AFTER A TWO THREE DAYS I TOOK FOR CHARGING IT WAS NOT CHARGED WHEN I GOT REPLACEMENT OF BATTERY & USB CODE.
I AGAIN WENT TO CUSTOMER SERVICE CENTRE WITH SAME PROBLEM THEY TOOK MY PHONE ON 15.11.2010AND FROM THAT THEY IT IS NOT GOT REPAIRED
IN BETWEEN THESE DAYS I CALL YOUR TOLL FREE NO.[protected] THEY SAID ME YOUR PHONE IS GOT REPLACED OR REPAIRED AND DISPATCHED FROM OUR END ON 01..12.2010 BUT YET I AM NOT RECEIVED MY PHONE. OR EVEN MOBILE SERVICE CENTRE EVEN NOT A MAKE ONE CALLED OBOUT THE STATUS OF MY PHONE.

I GOT SO MUCH OF HEADACHE ,GET FRUSTED OF THIS CONDITION I WANT TO SUICIDE AND LEAVE THE NOT AGAINST YOUR COMPANY
EVERY DAY I GOT SAME ANSWER YOUR CUSTOMER EXECUTIVE SAID YOU CAN CALL WITHIN 72 HOURS PERIOD YOU WILL GOT THE FEEDBACK, I CALLED UP APPROXIMATE 10 - 30 TIME. I

IF IT IS NOT REPAIRED PLEASE REPLACE MY MOBILE WITH IN SIX MONTH I GOT PROBLEM .
IT IS HELPFUL TO ME OTHERWISE I WOULD HAVE TO PAY SOME CHARGES OF REPAIRMENT,

PLEASE DO THE NEEDFUL ,

DEEPA PARAB