[Resolved]  Videocon Mobile Services — INTERNET

Address:Dadra and Nagar Haveli

MY MOBILE NO - [protected] VIDEOCON
REGION - GUJARAT

ON[protected] MIDNIGHT
I ACTIVATED MY GPRS PACK FOR RS 13 AND FOUND IT IS NOT WORKING, THEN I CALLED V HELP EXECUTIVE MANY TIMES BUT THEY DID NOT ATTEND THE CALL. 198.121

ON[protected]
I THOUGHT IT HAD NOT BEEN ACTIVATED, THEN AGAIN I ACTIVATED A GPRS PACK OF RS 5 AND FOUND IT IS ALSO NOT WORKING. I HAVE ALL THE SETTINGS. THEN I CALLED V HELP EXECUTIVE MANY TIMES BUT THEY DID NOT ATTEND THE CALL. 198.121. THEY SAID THAT THEY WERE BUSY OR NETWORK BUSY. HOW COULD BE THEY BUSY ON ATTENDING OTHER CALLS FOR A FEW HOURS, THEN I SENT SMS TO 121 REGARDING THIS. REPLY CAME FROM THERE THAT "WE ARE IN RECEIPT OF YOUR SMS AND WILL GET YOU TO BY[protected]. THEN I CALL [protected] FROM MY RELIANCE MOBILE BUT I FAILED TO TALK TO THEM.

IT'S VALUABLE MEANING IS GOING OFF BEFORE 8:00 A.M. THAT I USED TO RESERVE MY TICKETS.

TOTAL LOSS INCURRED MY ME RS 20. HOW WILL THEY PAY.
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Aug 13, 2020
Complaint marked as Resolved 
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