[Resolved]  Videocon Mobile V1750 — Reg. Mobile V1750 Not working

Address:

Chennai, Tamil Nadu

Hi,

I am neelgandan. K from chennai. this is regarding my videocon mobile V1750. don't go for buying videocon mobiles because of its very pooorrrrrrrr service to customer. very big story for that mobile as bellow,

Dear Team,

Sorry to say that this is very bad service form videocon mobile because last 22-November 2010 (Call No. CN1-VG[protected]DW)
am given my mobile but now also my handset not return back. I don't have any other handset what will do this this very very worst service for customers. Other wise give any stand by handset for me.

Thanks and Regards,
Neelagandan. K
[protected]

[protected] Forwarded message[protected]
From: support <[protected]@videoconmobiles.com>
- Hide quoted text -
Date: Tue, Nov 23, 2010 at 9:40 AM
Subject: Re. Fwd: Re. Reg. Mobile V1750 Not working
To: [protected]@gmail.com

Greetings Mr. Neelagandan!

Thank you for taking the time to write to us.

We apologize for the inconvenience caused to you and assure you of redress to your satisfaction.

We are forwarding your email to the concerned department for their perusal.

We once again assure you of our complete support.

For any further information on Videocon Mobile Phones, please feel free to write back or contact our Customer Care at[protected]toll free),[protected], between 09:00AM-06:00PM, seven days a week.

With Regards
Videocon Support Team
________________________________________
----- Original Message -----
Dear Team,

As per Mr. Ashish tel con again am submitted my head set to accel frontline chennai, the details as follows:

Call No. CN1-VG[protected]DW
Date: 22-November 2010

Kindly give the permanent solution for my problem, other wise I will take further action.

Thanks and Regards,
Neelagandan. K
[protected]
[protected] Forwarded message[protected]
From: support <[protected]@videoconmobiles.com>
Date: Sun, Nov 21, 2010 at 3:22 PM
Subject: Re. Reg. Mobile V1750 Not working
To: [protected]@gmail.com

Greetings Mr. Neelgandan!
Thank you for taking the time to write to us.
We apologize for the inconvenience caused to you and assure you of redress to your satisfaction.
We are forwarding your email to the concerned department for their perusal.

For any further information on Videocon Mobile Phones, please feel free to write back or contact our Customer Care at[protected]toll free),[protected], between 09:00AM-06:00PM, seven days a week.
With Regards
Videocon Support Team
________________________________________
----- Original Message -----
Dear Team,

I bought videocon mobile of model V1750 in month March (dated 10/03/2010) having IME no.[protected] but the touch screen not working and then service 3 time in accel Frontline service center in pune location.
Call Numbers as follows:
1. 30th March 2010 --> PUN-VG[protected]DW
2. 9th April 2010  PUN-VG[protected]DW
3. 12th April 2010 -->PUN-VG[protected]DW

Afeter 3 time of service the same problem had. Then my Mobile was replaced with new headset V1750 having IME No.[protected] (dated 27/04/2010). Again the same problem happened then given for service in accel frontline service center in Chennai location because of now am shifted to Chennai location.
Call Number:
1. 17th September 2010 --> CN1-VG[protected]DW

Now also the same problem happened. What is the permanent solution for me? Other wise I will go the consumer court, I have the entire document with me.

Thanks and Regards,
Neelagandan. K
[protected]


Reply Forward
Reply
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neelagandan kandasamy
to support
show details Dec 2 (5 days ago)
Dear Team,

Its 10 days over for my hand set given to service center but now also am not getting back my mobile, I will publish for this issue for all web site in my blogs for saying that don't go for videocon mobile its very worst service and complaint in consumer court also.

22-November 2010 (Call No. CN1-VG[protected]DW)

Regards,
Neelagandan. K
[protected]

[protected] Forwarded message[protected]
From: support <[protected]@videoconmobiles.com>
Date: Tue, Nov 23, 2010 at 9:40 AM
- Hide quoted text -
Subject: Re. Fwd: Re. Reg. Mobile V1750 Not working
To: [protected]@gmail.com

Greetings Mr. Neelagandan!

Thank you for taking the time to write to us.

We apologize for the inconvenience caused to you and assure you of redress to your satisfaction.

We are forwarding your email to the concerned department for their perusal.

We once again assure you of our complete support.

For any further information on Videocon Mobile Phones, please feel free to write back or contact our Customer Care at[protected]toll free),[protected], between 09:00AM-06:00PM, seven days a week.

With Regards
Videocon Support Team
________________________________________
----- Original Message -----
Dear Team,

As per Mr. Ashish tel con again am submitted my head set to accel frontline chennai, the details as follows:

Call No. CN1-VG[protected]DW
Date: 22-November 2010

Kindly give the permanent solution for my problem, other wise I will take further action.

Thanks and Regards,
Neelagandan. K
[protected]
[protected] Forwarded message[protected]
From: support <[protected]@videoconmobiles.com>
Date: Sun, Nov 21, 2010 at 3:22 PM
Subject: Re. Reg. Mobile V1750 Not working
To: [protected]@gmail.com

Greetings Mr. Neelgandan!
Thank you for taking the time to write to us.
We apologize for the inconvenience caused to you and assure you of redress to your satisfaction.
We are forwarding your email to the concerned department for their perusal.

For any further information on Videocon Mobile Phones, please feel free to write back or contact our Customer Care at[protected]toll free),[protected], between 09:00AM-06:00PM, seven days a week.
With Regards
Videocon Support Team
________________________________________
----- Original Message -----
Dear Team,

I bought videocon mobile of model V1750 in month March (dated 10/03/2010) having IME no.[protected] but the touch screen not working and then service 3 time in accel Frontline service center in pune location.
Call Numbers as follows:
1. 30th March 2010 --> PUN-VG[protected]DW
2. 9th April 2010  PUN-VG[protected]DW
3. 12th April 2010 -->PUN-VG[protected]DW

Afeter 3 time of service the same problem had. Then my Mobile was replaced with new headset V1750 having IME No.[protected] (dated 27/04/2010). Again the same problem happened then given for service in accel frontline service center in Chennai location because of now am shifted to Chennai location.
Call Number:
1. 17th September 2010 --> CN1-VG[protected]DW

Now also the same problem happened. What is the permanent solution for me? Other wise I will go the consumer court, I have the entire document with me.

Thanks and Regards,
Neelagandan. K
[protected]