[Resolved]  Videocon Mobiles — Videocon mobile

Address:

Vadodara, Gujarat

I dhiren Radadiya had purchased
> videocon mobile model V1602 as detailed beloow
> Store name = Planet M Retail ltd, Baroda
> Store = 041A
> Bill date =[protected]
> Bill no. 1610
> sr no. [protected]
> Model no. V 1602
> I had purchaded videocon sim card & paid for internet
> facility.
> It is found that internet is not working & many try had
> done by videocon representative mr. Umang deputed at above
> store on[protected]. Earlier some other representative also
> tried to set it up & then he lodged compalint also.
> Mr. Umang then gave mobile to service centre & after 12
> days he said that still problem is not resolved.

Then Planet-M had given me service jobsheet no. P41051 dated[protected].
They also gave me gate pass cum delivery challan dated[protected] with call ID Brd-VG[protected]DW of accel frontline services limited.

I made many reminders till then still today I do not get back my mobile phone.

I had talk on videocon toll free no.[protected] with Mr. Harsh Kumar ( on date[protected] & he gave me ref ID no. AKR[protected]IB

Again I talk on videocon toll free no. (on date[protected] with Mr. Vijay & he gave me another ref ID no. VSAH[protected]IB.

Thus despite almost many reminders I am unable to get reply / confirmation to get back my mobile handset.

Thanks
Dhiren







--- On Sat, 18/9/10, dk radadiya <[protected]@yahoo.co.in> wrote:

> From: dk radadiya <[protected]@yahoo.co.in>
> Subject: Internet not working
> To: [protected]@videoconmobiles.com
> Date: Saturday, 18 September, 2010, 2:27 PM
> I dhian Radadiya had purchased
> videocon mobile model V1602 as detailed beloow
> Store name = Planet M Retail ltd, Baroda
> Store = 041A
> Bill date =[protected]
> Bill no. 1610
> sr no. [protected]
> Model no. V 1602
> I had purchaded videocon sim & paid for internet
> facility.
> It is found that internet is not working & many try had
> done by videocon representative mr. Umang deputed at above
> store on[protected]. Earlier some other representative also
> tried to set it up & then he lodged compalint also.
> Mr. Umang then gave mobile to service centre & after 12
> days he said that still problem is not resolved.
>
>
> I am not able to use my mobile for so long time & still
> problem is not rectified.
> I request to do needful at earliest
> My contact no is [protected]
>
> Thanks
> Dhiren
>
>
>
>
>