[Resolved] Videocon Plasma — white spot on tv screen | |||
The story of Great Videocon Service center Begin on On 10TH OCTMBER 2009 I had purchase Videocon PLASMA 32inch LCD from SANGEET TV CENTRE ulhasnagar Picture Quality every thing is perfect I am wondering why this Product is not a leader in market On 10 TH MAY 2010 I SEE SOME WHITE SPOT ON MY VIDEOCON LCD SCREEN .SO I GIVE COMPLAINT ON 11ST MAY 2010 MY COMPLAIN NO. IS THA [protected].THEN ENGINEER WAS CAME AFTER 10 DAYS HE SEE THE TV & TOLD ME NEXT WEEK HE WOULD COME & CHANGE THE SCREEN .NEXT WEEK HE CAME & CHANGE THE SCREEN BUT I SAW THE SCREEN WAS DUPLICATE THAT’S WHY AFTER 2, 3 DAYS AGAIN I FACE SAME PROBLEM .i.e. white spot on my videocon plasma lcd screen. On 21JUNE2010 I log a second complain my complain no. is THA [protected]. then also 10 days engineer came & change the screen second time that screen is orignal from company. But after few days same problem occord. On 6 TH JULY 2010 I log third complain my complain no. is THA [protected] .then engineer would came after 10days & say he would take our videocon plasma to there service centre to check what was the main problem.so I send my plasma whit him.then 30th july 2010 engineer would send my plasma tv to my home but I see the screen was different so I call the service center incharg mr. chachad he said me that company would launch new screen . but I think that screen is duplicate. So please slove my problem immediately . other wise I submit my complaint to conbsumer forum. Now I want to replace my videocon plasma lcd tv. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Videocon plasma — Product fail within warranty period
Dear Sir,Before 11 month i was purcahse a plasme TV from Beawar(Raj),after 11 month i feel some problem in my plasma TV .Some black spot was showing on screen.I register a complaint regarding to this problem & the complaint no. is JAI[protected].after that complaint your service engineer visit to me & as per him its glass filter was damaged & mostprobably with in seven days he again visit & replace the glass.After 15 Days when i follow up him again,he told that you have to courier your TV at jaipur service centre & you will receive it with in 15 days.
As per your service centre person Mr Gyan Prakash Sharma[protected] this model is outdated & company discontinue it,so as per company rules we will give you a LCD TV of 32 Inch after a DD of amount Rs 6500 receive from your side & for that new TV you will not get any warranty.
Still I am shocked what is the company policy.If a product is fail during warranty & discontinue from market ,who will responsible for it ? Either Company Or Consumer.
Pl clear this matter to me as soon as possible.
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+91 73 5587 3558
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14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
Videocon Plasma — Airtel Dish
Hi,I purchased a videocon plasma 32 inches TV in New delhi. I have also taken DD for Rs.499/- in favour of Spectramind Marketing PVT, Ltd., and now its more than one and half month over still i have not received th airtel dish.
My PHi Number is: 227406
I have contact the number but no responses. Request you to contact me in the mentioned number
[protected].Urgent. I am attaching my DD COpy also.