[Resolved]  Videocon Refrigerator — Frequent failure of refrigerator

Dear Sir/Madam,

This is an humble request that we purchased a videocon refridgerator (model no S091DLX) on 2006. Our refridgerator is not working properly from last three Months. we had complaint about this to to customer care for several times but still now our problem is not solved. As Hot summer is on we are facing so many problem due to the negligency of customer care representative. The complain no is given below
1. 400vg08c15126
2. 400vg08c24263
3. 400vg08d14749
4. 400vg08e01993

we also contact with the area manager Mr. Rajiv whose contact no is [protected] for more thatn fifry times and with Mr. Rawat whose contact no is[protected] for several times also but our problem is still going on. The representative also black mailing with money everytimes when they comes to us. They take 900/ from us for three times. At last we are in deep trouble so kindly help us other wise we will go for register a case in consumer court. as more than 50 staff are working in our organization so we all recomoneded all staff not to go for videocon products.

thanks & Regards

Gaurav Sehgal
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

the service of videocon is and below then 3rd class I m crying after purchasing this brand this brand is ****** brand I am preparing for consumer court against this company and want every dissetisfied customer to support me.
I have spent more than Rs 4, 000/- towards Service Charges and Replacement of Parts i.e. Bi-Metal, Cooling Coil, Dryer & Gas Refilling on my Electrolux make Refrigerator, Model No.EKL-235, Double Door, Serviced by Videocon. After running few days, the fridge is giving same problem for which the repairing was done i.e. NO COOLING.


Please confirm how the problem can be solved.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Videocon Industries
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    46%
    Complaints
    4625
    Pending
    0
    Resolved
    2094
    Videocon Industries Phone
    +91 73 5587 3558
    +91 12 4671 0600
    +91 12 4327 3091
    Videocon Industries Address
    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
    View all Videocon Industries contact information