[Resolved] Videocon Refrigerator — Frequent failure of refrigerator | |
Dear Sir/Madam, This is an humble request that we purchased a videocon refridgerator (model no S091DLX) on 2006. Our refridgerator is not working properly from last three Months. we had complaint about this to to customer care for several times but still now our problem is not solved. As Hot summer is on we are facing so many problem due to the negligency of customer care representative. The complain no is given below 1. 400vg08c15126 2. 400vg08c24263 3. 400vg08d14749 4. 400vg08e01993 we also contact with the area manager Mr. Rajiv whose contact no is [protected] for more thatn fifry times and with Mr. Rawat whose contact no is[protected] for several times also but our problem is still going on. The representative also black mailing with money everytimes when they comes to us. They take 900/ from us for three times. At last we are in deep trouble so kindly help us other wise we will go for register a case in consumer court. as more than 50 staff are working in our organization so we all recomoneded all staff not to go for videocon products. thanks & Regards Gaurav Sehgal Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
2 Comments | |
Comments
the service of videocon is and below then 3rd class I m crying after purchasing this brand this brand is ****** brand I am preparing for consumer court against this company and want every dissetisfied customer to support me.
Reply
I have spent more than Rs 4, 000/- towards Service Charges and Replacement of Parts i.e. Bi-Metal, Cooling Coil, Dryer & Gas Refilling on my Electrolux make Refrigerator, Model No.EKL-235, Double Door, Serviced by Videocon. After running few days, the fridge is giving same problem for which the repairing was done i.e. NO COOLING.
Please confirm how the problem can be solved.
Please confirm how the problem can be solved.
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+91 73 5587 3558
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14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105