[Resolved]  Videocon / Refrigerator Model No. S175 Wd Dx — failed service centre satna

Address:Satna, Madhya Pradesh

hello sir , my father's name shri ram sumiran soni . he purchasd videocon refrigerator from mehrotra radio service satna at 14/03/05.but my refrigerator compressor has failed after five year's. after this i have changed compressor by videocon survice centre which name is pioneer associates and agencies behind kanya dhawari school opp. nari niketan ,jawahar nagar SATNA (M.P) . and paid 2000 rupees for repairing charge by me. but after 10 days new compressor also has failed . so i want videocon company something do for this or if could not do this then please change my refrigerator by new refrigerator any model.i know that videocon company something do for this .thank you sir
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Aug 14, 2020
Complaint marked as Resolved 
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Vedeocon Refrigirator — Refrigirator compressor failed

Dear Sir / Mam,
I purchaged a vedeocon refrigirator model D 245 DX from Galaxy, GOPALA PATNAM, VISAKHAPATNAM on 25/04/2008 and the same became defective on 14/04/2009.

Complaint lodged wth complaint no. VAI- [protected] and VAI-[protected]. Company service engineer attended and advised to send to service center for compressor replacement.

The same defective refrigirator handed over to service center QUALITY ENGINEERING, TSN COLONY, VISAKHAPATNAM. They assured it will be completed and returned by 25/04/09.

But still now my refrigirator not made ready and telling they don't have stock of compressor and they need some more indefinate time.

If my equipment can't serve me in summer, there is no meaning and a service with indefinae time is useless.

I request you to take some solid steps against service dealer from whom customer get frustrated.

With Regards
M Tarun Kumar
D.No. 39-16-14/8,
Madhava Dhara,
Visakhapatnam-7
[protected]@gmail.com
[protected], [protected]

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