[Resolved]  Videocon Split AC — Parts not available

Address:

Bilaspur, Chhattisgarh

Hello

My name is Arif khan, i am from Bilaspur Chhattisgarh. i have a videocon Spit AC. i have
logged a complaint on 09/04/2013. your technician reached at my home. he said ac compressor
not working properly and it has to be changed. my ac is under warranty period. your technician
said that he will change the compressor without cost because ac is under warranty period.
after that he told me compressor is not available and will be arrange soon, after that he will
change it.

but till now one month over no response from your customer care. i called your customer care
no.[protected] many many times. they assured me many times that my problem will resolve on
priority basis. but your assurance is totally fake. after one month compressor is not
available.

is this not a poor service, what do you think?

Now i decided to take an action against videocon because i fed up on this issue.

if my problem will not solve within 5 days, i will defiantly go to consumer court against
videocon

if you have any respect to your customers then you will resolve this issue if not you will
pass on this issue.
my complaint No:- Rai[protected]