[Resolved]  Videocon TV — TV Picture is not showing properly

Address:

Bangalore, Karnataka

Dear VideoCon,

I bought one Vedocon Colour TV on Aug 2009 and in one week before it has got problem that picture is not showing properly and but feels sounds and everything are clear. And one day after that it worked for few hours again its gone to same problem. I immediately called showroom guys '' and they asked us to call the Videocon Service Centre since the TV is in warranty period. I raised the complaint and got the reply that within 24 hrs technician will come and resolve the issue. But after that I called the service center serveral times (average 3 or 4 times per day) but all the time I am getting the same replays like 'It is already allocated to local service center. We will esclate the issue and some one will come to resolve' or 'We will sending the reminder again and some one will come to resolve'. But as of now nobody hasn't either reached nor called me regarding the same and now it is almost 5 days over, but no response. Finally I collected the local service centre number and direclty called them, they are also repeating the same stuffs again and again. It seems that it is a very bad service from Videocon and I can see lot of the same comments and complaints about Videocon.

So somebody please suggest me what should I do in this regard if still they are not resolving the issue and I am little doubt that since it is warranty they are simply lagging the case. Please suggest.

Thanks,
Bins Davis
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