[Resolved]  Videocon V1675 — Bad contact of Charger

Address:

Indore, Madhya Pradesh

Dear Sir
I have purchase videocon mobile V1675 from Prakash Radio & Watch Co, Jail Road Indore on 16 Oct 2010. It’s IMEI No’s- [protected] &[protected].I am facing problem in charging of videocon mobile V1675. It is giving me a massage “Bad contact of Charger”.

1st time I visit service center Accel Frontline, Indoe on 9th Nov.2010. At that time they checked it & return on 10th Nov. 2010 and they told me that your mobile don’t have any problem. But when I started for charging it’s again give me massage “Bad contact of Charger”. Than again I visit service center Accel Frontline, they told me we will order for replace it. On 18 Nov 2010 I complain at toll free for none receiving my mobile by No. M[protected]/IB.

Accel Frontline give me new mobile on 20 Nov 2010. It’s IMEI Nos.[protected] & [protected]. When I started for charging it’s again giving me same massage. So I again visit your service center Accel Frontline on 22nd Nov.2010, they have done some repairing and tell me that it is ok now. But again when I am charging, it will again giving me same massage. If I am going to charge from USB, it is giving me same massage.

Than I email to [protected]@videoconmobiles.com, they reply that please submit mobile to authorized service center. I submit mobile on 23 Nov. 2010 to Accel Frontline Services Ltd. by Ref.No.IND-VG[protected]DW, they reply me that “our team is working on the same. We would get back to you with the exact status shortly”.

It’s a manufacturing fault of videocon for model V1675.Till date I have not received mobile.

J.P.Gupta
[protected]