[Resolved]  Videocon V1675 Mobile Phone — Poor phone quality

Address:

South 24 Parganas, West Bengal

I bought a Videocon V1675 mobile phone on 12/04/2010 with IMEI No. [protected] from Planet M, Tollygunge Branch. After that I faced the first problem with my mobile during the month of June which was repaired. In the next few months I faced many problem and hence the company replaced my phone on 03/02/2011. Again I faced problem with the new phone on 29/04/2011 and I submitted the phone to Accel Frontline Services Limited, 220/1 A.J.C. Bose Road Kolkata on the same day. I requested Mr. Suman there to get my phone repaired as I have some urgency. But instead of my repeated requests to Mr.Manoj Kumar in the later days my phone is not repaired till date. Also I would like to put another point forward that Mr. Sujon from Videocon Kolkata office assured that he will take the matter with prime concern but till date no remedy has been served.
I am really frustrated, agitated and distressed with this product of Videocon. I never expected such a bad product from a company of such high repute. Also none of the people of Accel Frontline Services Limited, Kolkata as well as from Videocon Kolkata office has the minimum respect for the consumer.
I would request to resolve the issue.

Thanking You
Rituparna Sen
[protected]