[Resolved]  Videocon Washing Machine Model No. Digi Dolphin Dlx — Videocon Washing Machine Model No.DIGI DOLPHIN DLX

Address:

Ahmedabad, Gujarat

Dear sir,
I have purchased videocon washing machine model no. Digi dolphin DLX 7 kg. On dt.13/04/2012 from S.S.Sales add.:Om complex,nr.Jivraj park police chowky,jivraj park,ahmedabad-380051.

Purchase of washing machine within 1 month some error creats in our washing machine and we inform to the dealer but he told that we are not responsible for that and no proper reply given by him.Then we lodged complint in "videocon custreomer care" and they sent their engineer for solve our complaint. When he came and observe the machine he told it's second sale of machine and you have to pay our visiting charge and if your want solve your problem you have to replace pressure switch of rs.700/=. We agreed with him and paid to him Rs.1100/= (700/-Pressure switch +Rs.400/=Visiting charge)
after then some days working properly but then once again create E9 error in our machine. We call to vidocon customer care again and their engineer come again and told that you have to replace your pcb and Rs.2500/= To 3500/= Was estimate for replaceing it.
Now please do something in this matter we have lost much in new washing machine. We wrote a letter to videocon company for our issue but they are given also assurance to solve this but no concrete steps taken by them.
Hope of your co-operation at all times and do somthing needful in this matter.
Thanking you,
sanjiv shah