[Resolved]  Vijay Sales — not working from the day i procure it

Address:Plot No.707/A, V Mall, Thakur Complex, Western Express Highway, Mumbai-400 101. Maharashtra., Mumbai Suburban, Maharashtra
Website:www.vijaysales.com

I bought Eureka Forbes's vacuum cleaner from Vijaysales, Borivali(W), on 16th of July,2013. as per the instruction written in the manual, equipment can be use for 3hours non-stop. Actually, equipment stopped working in 2hours only and now not starting again.

i registered the complaint with Vijaysales on 17th in the afternoon. as per the attendant, problem will be addressed and resolved in 3days. Today is the 7th day but no one from Vijaysales (being a seller) OR from Eureka Forbes (being a manufacturer & service provider) has attended the issue.

As per the bill, the seller is not liable to exchange the product and as per the product manual, equipment/product sold will be examined by the service provider for sufficient time and then only replacement will be given.

Service center personnel calling, twice in a day from last three days but no one has come till today.
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Aug 13, 2020
Complaint marked as Resolved 
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    Vijay Sales  Phone
    +91 22 6171 1071
    +91 22 6622 7722
    +91 22 6171 3333
    Vijay Sales  Address
    1st Foor, The Hub Mall, Nirlon Compound, Western Express Highway, Goregaon East, Mumbai, Maharashtra, India - 400063
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