[Resolved] Vodafone 3G — Vodafone 3G Recharge | |||
I had another worst experience with Vodafone Kolkata Simcard no.[protected].I recharged with rs 103/- for 100MB data usage on 19-sep-2011 8:44 PM and activation SMS stating the activation of 3g pack was received on 19-sep-2011 8:54 PM still I am getting deducted of balance at 10p/10kb starting from 19-sep-2011.Balance was 78.08 to 77.98 to 77.88 to 77.78. A Vodafone Facebook Discussion Board Team Exectuive admitted and refunded me Rs 47.2 as it was genuine fault from vodafone back end for deducting balance even after activation of 3g pack.What is the use of such refunds??.If VMC &VL usage of 3g data deducts from my account. She also told me that the problem has been reported to the concerned vodafone team and assured that problem will be positively resolved by 23-sep-2011. It is 24-sep-2011,still 3g pack of Rs 103 is not yet activated.Now my balance was 56.48 was reduced to 56.38 for using VMC. Even after paying Rs 103 for having 3g experience,the company is adopting malpractices for harassing me.Please do take necessary action. Was this information helpful? | |||
Jul 26, 2018 Complaint marked as Resolved Closing the complaint | |||
1 Comment | |||
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Thanks Madam from Vodafone Discussion Board Facebook Team for resolving my problem after 5days of long hassle caused due to Rs 103/- 3g pack recharge.
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