[Resolved]  Vodafone — complaint against giving wrong information

Address:

Vadodara, Gujarat

Respected Sir,
My name is Shreyans Patel, and just yesterday means 18/05/2010, I spoke with Vodafone call center, and one of the executive Pradeep Rai, about my change of the ownership name of my father's add on card, which I am using it and the number is [protected]. He told me that you need not pay for the deposit of Rs. 500. and just go to nearest vodafone store along with document. Today means 19/05/2010, I went to the Vodafone store they are refused to do without deposit of Rs. 500. then I again talked with Vodafone call center and they also refused to do without deposit the I talked with their supervisor Jignesh Joshi, he is very rude while talking to me and he straight way with behaving rude denied to me.
Then after sometime again I talked with complaint department of the Vodafone call center, and the executive was Mouhmmad Sheikh, firstly he was ready to do without deposit of Rs. 500 and he also talked to me i[censored] r in the Vodafone store then give it to Vodafone executive, but at that time I was not in Vodafone store then I talked to him what happen with me, then he said put the call the hold I just check me your case. after check it he denied to do without deposit Rs. 500 I think while I was on hold, then he was talked with the Jignesh Joshi.
I have a straight complaint against the Jignesh Joshi, supervisior of Vodafone Call Center Ahmedabad H.O. he told to me whatever you want to do against me do it, even he has not a manner that how to talked with the customer. please mind it my complaint seriously

Thanking You,

Shreyans Patel