Vodafone — Recharge Top up not received

Address:

Allahabad, Uttar Pradesh

This is to bring to your notice that , i made an ERecharge of Rs. 111/- to the vodafone number [protected] ( which is in the name of Apoorwa Bansal in the city of Kanpur ) because the phone was being used ouside UP and hence was in roaming . The shop kepper told me that he had received the message frm the service provider that the TOP UP was done and i paid him the sum of money . But the top up has not been received yet on the concerrned number . I doubt that during the roaming period due to network failure the ERecharge was not successful . Kindly look into the matter .