[Resolved]  Vodafone — Late payment & miscellaneous charges

Address:

Amritsar, Punjab

Dear Sir/mam,
I am using vodafone number [protected] since 2004 and everytime i face problem from service provider. My trouble is that i can not change my number and i am waiting for number portability. Using this vodafone is always levying charges. I have following problems:
1. From last three months i am requesting for waiver of late payment charges but company is not rectifying it and every month we have dispute and they put up LPC, when i complaint about this i got reply from compnay plz pay your billed and unbilled and unsubscribe from our company, i think this is not a consumer friendly behaviour.
2. I was trying to convert my postpaid connection to prepaid in january 2010 but GURPREET KAUR from vodafone store, lawernce road amritsar convinced me to change my plan to per second and also offered 300 sms per month free for first six months. But in my bill compnay is charging me Rs. 30/- everymonth.
3. My billing cycle is 8th of everymonth and my plan has benefit of 18000 seconds free against fixed rent of Rs,. 300/- per month, but every time i check my unbill on 8th date, company is just adding rent, taxes and other charges in my total unbilled till 8th and send me bill. where is discount of Rs. 300/- i have saved sms o[censored]nbilled amount for last bill month.

Dear Sir/mam, i have full faith in indian consumer complaints forum because i had got support from your side in resolving my complaint and same has been resolved. This time please help me out because Govt. is postponingnumber portability and it is very difficult to stay with vodafone for a moment.
waiting for your positive response!!!!