[Resolved]  Vodafone — balance reduction

Address:Amritsar, Punjab

Sir my name is Ravinder pal Singh Mobil. no. [protected] of Vodafone. My complaint. is that I Recharged internet pack on 11 FEB my mobile. but company dedicated my whole. Balance on 12feb 2012. AFTER making my complaint they. Promise that I will get my balance. within 48 hours. But now there customer. Care even do not pick my mobile so please look over to this matter
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Dec 24, 2016
Complaint marked as Resolved 
Verified Support
Feb 21, 2012
Vodafone India Customer Care's response
Hi Ravinder,

We would like to inform you that as you browsed before the activation of the pack, you have been charged as per the usage. Kindly email us at vodafonecare.[protected]@vodafone.com for any further assistance or you can also call us on our toll free number 198, we'll do our best to help.

Regards,
Vodafone Customer Care, Punjab
Complaint comments 

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Vodafone — my balance dedication

sir,
my salf is subhash chand kaushik my call no is [protected] , my account balance is Rs 32 on dated 29.04.2011 at present time and my GPRS plan all ready actvited per day 40 MB data used .iI have useing the internet only 16.83 MB .my balance data is 13.17 . After disconect the modem and i found my balace is -183.158 -32.00= -151.158 balance on my account . I am call for costomer care he says me you go our vodafone store . for this matter . sir I iam requisted you please help me .

From SUBHASH CHAND KAUSHIK

[protected]

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