[Resolved]  vodafone andhra pradesh — Unjustified Charges

Address:

Hyderabad, Andhra Pradesh

Dear Sir,

First Vodafone want me to pay Rs. 1864 then now Rs. 1951. This is even after sending the request well in time to deactivate my number effective 1st May itself. Vodafone dont take request before the billing cycle completes (when I called Vodafone on 26th April, their executive literally threatened me saying your BB599 plan will not be considered if you put request now and you will be charged for all internet usage!!). And when I send vodafone request on 30th April in email, Vodafone send me reply saying Why do you want to deactivate we have better plans for you? I had to send them request for deactivation again on 3rd May. Vodafone replied me on 5th May without giving full information on my security deposit amount etc, and when I enquire they did not responded with the amount saying our system is unable to tell that info and asked me to go to Vodafone store for the same.
The whole above "DRAMA" takes 8 days and on 8th May Vodafone want me to pay for the rental and taxes on prorata basis for these 8 days.....!!! Why ?? What is my fault here??? Vodafone's poor system takes 8 days to settle one account deactivation request and they charge customer for their inefficiencies??

I regret to say, that I will never ever come back to VODAFONE in my life to get this pathetic treatment after being a vodafone loyal user for many years!!
Anyway, I have paid for Rs. 1660 (billed amount for April ) just now and keeping balance payment of Rs. 300 pending and requesting them once again to give my security deposit amount details so that I can settle balance amount against that security deposit.

Kindly help in this.

Onkar B Bulbule
Mob : +[protected]