[Resolved] Vodafone — Automatic renew of plan even after deactivation code sent | |||
Hi, I have opted for Vodafone 2G data plan. by dialing *111# and after that it showed me 500 MB data for free. I subscribed for that. After which they sent me message that 52Rs. deducted from my account. I thought ok, as I have subscribed for this, lets give a try for the 15 days. After 15 days , I did not find their service satisfactory. I decided to cancel their service by sending SMS CAN NEWBC52 to 144 on DEC-26 2012. (Which was told me by their CC executive). But after 15 days the service got renewed automatically. and to my surprise, again it got renewed after 15 days. I lot 52 Rs. twice. So I called up customer care executive and asked for the refund. They noted my complaint ( [protected]) on their system. However till date I did not get any refund. Whenever I call them , they say that it will get refunded in next 24 HRS. I check my balance in hope that it will get increased by said amount. But Alas .. I haven't yet received my money. can anybody please help ? Was this information helpful? | |||
Dec 21, 2016 Complaint marked as Resolved Verified Support Jan 18, 2013 Vodafone India Customer Care's response Hello Sir/Madam, Thank you for your time on the call. Trust we were able to assist you. Regards, Vodafone Customer Care. | |||
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