[Resolved]  Vodafone — automatically activate service

Address:Rajasthan

I Wish to inform i am vodafone costmer my mobile no-[protected]. I was not taking this service DNLD-TV_ALL CHANNEL_W_50-SM But automatically activate this service my no & deduction 50 rupees my account date-29/11/2012 .
Therefore I request you to kindly delete this service DNLD-TV_ALL CHANNEL_W_50-SM & reterun my 50 rupees
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Dec 14, 2016
Complaint marked as Resolved 
Verified Support
Dec 01, 2012
Vodafone India Customer Care's response
Hello Pktigaya,

Kindly be informed that you have been charged accurately towards WAP usage and we are unable to reverse any charges. To deactivate WAP service on your account SMS CAN TVALL to 144.

Regards,
Vodafone Customer Care, Rajasthan
Complaint comments 

Comments

Vodafone — to delete the activated subscription

call 567032[toll free] to activate devotional pack and listen to devotional songs, aratis bhajans of favorite deity . this is mesage i recived at 11:o4 am.i just called dat number and dat song has been activated automatically.and my 30 rupees has been deleted from my balance. how to get my balance back
SPEAK TO C.CARE-EXEC.
NOTE DATE AND TIME OF YOUR CALL.
NOTE THE NAME OF THE C.CARE EXEC.
AND ASK/INSIST FOR COMPLAINT REG.NO.
DON'T CUT THE CALL UNLESS THE EXEC. GIVES YOU THE REG.NO.(S/HE HAS NO OPTION TO END THE CALL)
ESCALATE TO NODAL VIA EMAIL.

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