[Resolved]  Vodafone — Balance deduction and suspension of sim services

Address:

Gandhinagar, Gujarat

Dear Sir,
My friend Meenaben have a vodafone prepaid connection card
No.[protected]. We are using this card for INTERNET pack.
On date 09.11.2012 5.25 PM we have Recharge this card with
Rs. 10/- For main account and also Recharge with Rs. 147/- for
One month unlimited GPRS.
At the time of Recharge all sim services-incomming, outgoing
call, packetdata were available. After successful recharge i
have received confirom message of GPRS activation i have start
gprs. There was Rs. 6.90 balance in main Account.
on date 09.11.2012 8.50 PM suddenly my main account balance
deducted and goes to 0.00 all sim services available on the sim
were stopped by vodafone and vodafone had suspended my account
All incoming-outgoing calls and packetdata connection are stop.

I have paid Rs.10+147=157 on 09.11.2012 5.25 PM and vodafone
have suspended sim service on 09.11.2012 8.50 PM.
So i can not use gprs more than three hours.
I request you to Re-activae my sim service on [protected]
and increase validity of GPRS plan with suspension period.
If not agree please refund me my paid Rs. 157/- by cheque
in favour of H K BHAVSAR.


Thanking You