[Resolved] Vodafone — Issues in disconnecting the SIM | |||
Hi, I had been trying to disconnect a Vodafone SIM ([protected]) registered in my name, it's been more 3 weeks and vodafone doesn't seem to take any serious action. I have sent mails to vodafonecare.[protected]@vodafone.com and corpcare.[protected]@vodafone.com to disconnect the SIM and spoke to the customer care for more than 5-6 times. But no action has been taken still. - Every time they call up the user of the SIM (not the owner) to confirm if they have to disconnect the SIM. - I have been repeatedly informing vodafone about not taking up any request for reactivation of the SIM, but still they take the requests from anybody who calls them and reactivate the SIM. Not bothering to consider the owner's request and canceling the SIM straight away. Finally I had to visit vodafone store to block my card completely but even they did not cooperate. It has been very painful and frustrating experience with vodafone and the SIM is still active for taking up incoming calls. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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