[Resolved]  Vodafone — Internet Pack 95

Address:

Bangalore, Karnataka

My mobile number is [protected]



This is regarding the Recharge of 95 internet plan.



On 10/08/2010 my sim card got blocked so on 11/08/2010 I visited the Vodafone store in double road Bangalore and took new sim card and paid 95rs for internet package. But the executive did not recharged and suggested to send message ACT VL to 144 and then next day I came to know that the he has not recharge. Then he recharges it on 12/08/2010.



After that I use internet and then after the amount got deducted from my balance and it was almost 160.00 then I again visited to the same Vodafone store and I spoke to the executive ajay and he told it will refunded in next two days.



But this problem was accuring and was not able to make any calls and sends messages. So I recharged 80.00 but that also got deducted.



Then on 14/08/2010 I again visited the same store and executive nandini raised a complaint and then I got the refund but my problem did not resolved. The amount was deducted again and again.



Then on Monday 16/08/2010 the executive nandini promised that this problem will be solved within 24 hrs but it did not happen.



On 17/08/2010 Nandini told that some Vodafone CC have activated and then I told to deactivate and also told to deactivate internet ,



But still my problem has not resolved.



I am facing the same problem.



I am not using any internet application then also amount is deducting from my account, I am unable to make any call and not able to send the message.



This problem is mainly due to the person who has not recharged on the same day when I paid him the money, and his name is Sony.



I am visiting the store every day since my sim got blocked I am totally dissatisfied with the assistance given by the store executives.



Could you please check and resolve my issue.



Awaiting for a quick response.