[Resolved]  Vodafone — SMS 1st Jan charged even though i have free SMS plan

Address:

Bangalore, Karnataka

I have a corporate plan in which i get around 800 sms free per month.
But when i saw my bill i found out that Vodafone has charged me Rs 1/- for local sms and Rs 1.5/- for national sms. when i called them up they said that sms is chargeable on following days
-- 31st Dec
-- 1st Jan
-- 14 Feb (valentine day)
-- Friendship day
-- Diwali

Then i asked them y they did not inform us in advance. For this they said that sms was send one day before the chargebale day to all customer. As i have enrolled for "do not disturb" option, i did not receive the sms.

First of all whats the point of having free sms if they charge it on these special days. That is time when u send sms. Secondly y did they not send intimation about charges on special days through sms. Do not Disturb option is not for such important sms. Vodafone is cheat it is better to switch to some other network.

[protected]