[Resolved] Vodafone — SMS Pack Not Activated | |||
Hi, This is to inform you that, i have taken the vodafone sim on[protected], at a nearby outlet near my residence with the Mob No:+[protected]Plan of 62 Rs with 100 free sms daily, validity-1month) and the number was activated on 3rd may 2010, i was informed by the mobile service provider that the vodafone prepaid plan which i have opted for will be activated within 24 Hrs as said it was activated within that time, but the sms pack is not yet still activated and per sms its charging me 50ps. I have complained at the vodafone customer complain center at 198, a customer care executive said me that the sms pack will be activated at 12AM in the night on 4th may 2010, but still its the same my currency is getting deducted when i send sms..Vodafone service is worst than any other service and the customer care executives worst than that. They don't listen to the customer complaints instead they argue with them. Please i request you to look into this issue as soon as possible as many other people are getting affected with this vodafone service. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
VODAFONE ESSAR LIMITED — Even after recharging services being buried and talk time not credited
Dear Sir/ Madam,I am a vodafone prepaid customer, my mobile number is [protected], registered in the name of Dr. Prakash V. Joshi.I have rechared my prepaid account with 751 rupees on 1st June, 2011 under an offer from Vodaone which gives me 800 talktime on 751 recharge, inspite of recharging my phone the balance of 800 talk time has NOT been credited to my account, Additionaly i have been bared from service for the last 9 days today even after repeted follow ups from my side unique complaint number[protected],services from vodafone remain bared and my balance shows in negetive causing much trauma and loss to me.
Please help me resume my service and balance talk time to be updated to my account.
Thanking You
Yours truly,
Dr. Prakash V. Joshi
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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Vodafone Essar — send service message and deducted amount
My complaint about vodafone Essar servicesI am using vodafone Essar Mobile Connection. My number is [protected]. a month before the company deduct 50 Rs. for service downlaod. But i did not download any kind of service.
Many time vodafone Essar did this kind of behavior e.g. some day ago company active my caller tune automatically and deducted 45Rs. after sending lots of message i refund back my 45 Rs.
I did not get my 50 Rs back.