[Resolved] Vodafone — DND not working | |||
I had taken a connection for Vodafone, Bangalore arount 2 yers back, and updted the number in DND. But daily I am getting a lot of advertisement messages and calls. major share of getting advertisement call from HDFC credit card. I had raised a complaint to vodafone customer care 4 times(vodafone Ref:[protected],[protected],[protected],[protected] but till now now I did not get any positive replay from the concerned department and every time the represantative replaying the same the calls are pertain to other service provider.But still I am getting calls daily minimum 3 calls. I think this may be the problem of vodafone management. The lack of administration. I had an experience with different service providers. and this is one of the worst customer service I had used in this time. Now I am getting calls and message from vodafone customer care stating that " Please submit your Photo and ID card to nearest vodafone store and enjoy uninterrupted service" am not able to understand after two years vodafone is asking the proof.Now I am thinking to take a new connection from a different service provider and throw this vodafone sim card Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
INSPITE OF REPEATED COMPLAINS TO 1909 AND CUSTOMER SERVICE I STILL GET MESSAGE FROM 57886 AS A FLASH DELIVERY SUCCESSFUL AND A MESSAGE IS SAVED IN MY INBOX EACH TIME THIS HAPPENS I AM CHARGED APPROX RS 3. I HAVE NEVER SUBSCRIBED TO THIS SERVICE. EVERY TIME U CALL THE 1909 THEY JUST SAY IT WILL TAKE 45 DAYS TO DEACTIVATE YOUR SERVICE. THE BEST PART IS WHEN YOUR BALANCE ON THE PREPAID CARD IS RS. 0 YOU WILL NEVER GET THESE MESSAGES, ONCE YOU RECHARGE THE CARD THE MESSAGES START AND YOUR BALANCE RAPIDLY REDUCES. THIS IS A FLEESING THE CONSUMER PLEASE HELP. MY NUMBER IS [protected] & [protected]
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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whenever i m getting SMS or phone call i just call to 111 or 1909 for this and they registed my complain
not again i m geting SMS and call, i dont know wht is the problem with my DND.
regared
mohit
[protected]
noida