[Resolved]  Vodafone — Forceful enforcement of change of sim from 2G to 3G without prior Information by call or sms

Address:

Bangalore, Karnataka

I am Kumar Neeraj and I stay in #138, FF, 13th A Cross, 6th Main, BTM Layout 2nd Stage, Bangalore-76. My Vodafone pre-paid cell num: [protected] which I am using since six years.

In six years I have not got any promotional free offers on sms or calls from vodafone seeing my good call & recharge records.

But now from Sun 27th March, 2010 morning, they have blocked my outgoing calls stating some special subsciption is required. Even there toll free 111 I cannot dial and ask When by my freind's number I called customer care and ask, they told you need to transfer from 2G to 3G mode4 compulsorily. I told I am outstation and cannot submit any document regarding it now and to give me temporary permission of two days, he told okay but not given. I was not even given any prior call or sms on this regard and suddenly they closed my outgoing. I had even Rs 175 bal left. I have only one phone and sim to access, Its a great difficulty. I want them to pay for the pain and suffering I bear because of no fault of mine.