[Resolved]  Vodafone — Bad service & Bill amount

Address:

Bangalore, Karnataka

Hi All,

i would like to inform you that their is a bad service from vodafone the unnecessary charges in the bill. its really atrocious & also the connection has been disconnected after all the below conversation & no person responds & no one is ready to take the responsibility of this issue, the response for this complaint was on 17/DEC/2011 & the connection was disconnected on 19/Dec/2011


-----Original Message-----
From: Corporate Relations [mailto:Corprelations.[protected]@vodafone.com]
Sent: Saturday, December 17, 2011 10:28 AM
To: Dharmavaram, Ranganath (M Cont IR Cont)
Cc: Ranjan.[protected]@vodafone.com; allwyn.[protected]@vodafone.com
Subject: Complaint [REF:[protected]]

Dear Mr.Ranganath,

Thank you for your email dated 15-Dec-2011 about Bill.

It is our endeavor to ensure that, we provide the best of services to all our customers.

As per your mail below, we have forwarded your request to the concerned department we will revert back to you at the earliest with the details enquired.

In case you need further assistance, please do call or email us. We'll do our best to help you.

Happy to help,
Vani.
Corporate Relations

Contact numbers
For Enquiries: 111 or +91-[protected]
For Complaints / Requests: 198 (toll free)
Fax: +[protected]
E-mail: Corprelations .[protected]@vodafone.com
Website: www.vodafone.in

---- Original Message ----
From: Ranjan.[protected]@vodafone.com
Sent: 15-Dec-2011 13:36:39
To: Corprelations.[protected]@vodafone.com
Subject: Fw: Complaint

Fya

From: ranganath.[protected]@thomsonreuters.com [mailto:ranganath.[protected]@thomsonreuters.com]
Sent: Thursday, December 15, 2011 07:59 AM
To: allwyn.[protected]@vodafone.com <allwyn.[protected]@vodafone.com>
Cc: Ranjan Thimmaiah (KAR)
Subject: FW: Complaint

Can anyone work on this & give me clarification on this.

________________________________
From: Dharmavaram, Ranganath (M Cont IR Cont)
Sent: Monday, October 03, 2011 12:39 PM
To: 'allwyn.[protected]@vodafone.com'
Cc: 'ranjan.[protected]@vodafone.com'
Subject: Complaint

Hi All,

I have taken these 2 Sims from Suresh.

This is Ranganath & my number is *******999 & my other number is *******999 which is used by my parents, as I have took these 2 sims as a CUG plan but it has been charged for my number for the calls made to *********999.

So can you justify me with the detailed explanation of what would be the steps taken to the charges charged to the 25/09/2011 bill.

Thanks,
Ranganath