[Resolved]  Vodafone — Bill given for unused details

Address:

Bangalore, Karnataka

Hello Team,
I am using vodafone no [protected] from last 5 years. From Nov 2010 onward I was facing so many issue. Network was not proper, call was getting connected to other connection, call drop and so on. I have raised so many complains but no result for this. Finally I have stopped using this no and was paying only minimum postpaid amount for more than one and half year. Now recently I have started using it in march for which I got bill of 2341 Rs. Initially I have not analysed my bill properly and by lump sum I have paid 1600 and rest of the amount 741 was ( one ISD call of 25 min + GPRS usage) which I have not used. So I started fighting with them but they are keep saying that this is valid charges. They are not giving any details of the usage or anything.

Finally I have gone through the bill again and I have found one strange thing. There was consecutive calls to one of my relative every day. I used to make call to same number but I have found almost more than than 1 calls for similar time gap. See example below. this type of calls are there everyday of the month. Now I dont understand why should I call to same number after disconnecting everyday more than 4 or 5 times.

23/02/13-23:29:56 #919624****** 1:00 0 2 1 **
23/02/13-23:34:10 #919624****** 1:00 0 2 1 **
23/02/13-23:39:18 #919624****** 62:00 0 2 1 **
24/02/13-00:41:31 #919624****** 2:00 0 2 1 **

I dont know how to proceed in this case but if vodafone is not ready to give me proper details I am not going to pay single rupee. FYI. they already stopped my no from 24 April 2013.

Can you please do the needful?

Thanks,
Ketul Patel
Mob [protected]