[Resolved] Vodafone — bill payments | |||
I have a vodafone connection "[protected]". I have submitted my closure of connection at Vodafone office at Visakhapatnam on 26th Sept 2012. I was told in the Vodafone store that my connection is closed. At the time of closure I have made all the necessary payments. But I still find my bill getting generated over the next two months. I have sent reminder emails to the vodafone care but did not receive any response. I got a demand notice on 27.12.2012 for paying my debt of 876. As i'm currently out of India i have payed it and requested to close my connection. This month as well the bill got generated. Request you to do the needful. I have as well dropped a mail to vodafone corporate care. Was this information helpful? | |||
Dec 24, 2016 Complaint marked as Resolved Verified Support Jan 29, 2013 Vodafone India Customer Care's response Hello Sameetbhogi, Please note that your number has been deactivated and you don't have to make any further payments. Regards, Vodafone Customer Care, Andhra Pradesh. | |||
 7 Comments | |||
Comments
The consumer forum,
Respected sir,
I, the undersigned, had bought no.[protected] from Vodafone on 1st week of April 2009. While giving the proof documents I had requested by giving a letter to the official to keep my credit limit Rs.300/- only.
When a Vodafone official had come to my residence for address verification I also had requested him for a credit limit of Rs.300/- which he had written down on the verification letter. Later when the first bill came it was around Rs.600. when we had inquired at the Vodafone store that how did the bill come around Rs.600 they said that the request for credit limit is not yet upgraded and will get activated within a week.
When the second bill came it was around Rs.1500/- and when we inquired about the sudden increase in the bill they turned a deaf ear to my request of decreasing credit limit. Later when I went to the store again to discard my no. and return the sim card the replied by saying that I can throw the sim card and the no. will get canceled within some days. When we asked a written application that they will discard the no. within how many days, they refused to give a written application.
And now they call me and also at my residence and harass my family n from some days they are also sending a person who comes at my residence when I am in my office and harasses my family.
So I request u to look into this matter and help me.
Thanks & regards
Satish M Sharma
Respected sir,
I, the undersigned, had bought no.[protected] from Vodafone on 1st week of April 2009. While giving the proof documents I had requested by giving a letter to the official to keep my credit limit Rs.300/- only.
When a Vodafone official had come to my residence for address verification I also had requested him for a credit limit of Rs.300/- which he had written down on the verification letter. Later when the first bill came it was around Rs.600. when we had inquired at the Vodafone store that how did the bill come around Rs.600 they said that the request for credit limit is not yet upgraded and will get activated within a week.
When the second bill came it was around Rs.1500/- and when we inquired about the sudden increase in the bill they turned a deaf ear to my request of decreasing credit limit. Later when I went to the store again to discard my no. and return the sim card the replied by saying that I can throw the sim card and the no. will get canceled within some days. When we asked a written application that they will discard the no. within how many days, they refused to give a written application.
And now they call me and also at my residence and harass my family n from some days they are also sending a person who comes at my residence when I am in my office and harasses my family.
So I request u to look into this matter and help me.
Thanks & regards
Satish M Sharma
MY PHONE NO. [protected] HAS BAARED FOR 2 MONTHS FOR NOT PAYING MY BILL ,THE LAST BILL I PAID BY RECEIPT NO.791227 ON 31.10.09 RS.830
dear sir / madam
I am Narayan Prasad Chaudhary from Kanpur . I have owned a vodafonhte postpaid connection aprox. 18 months ago and i have surrendered the connection 2 months ago but the bill is continuously coming to me and the phone calls for billing is inturupting in my daily work . I have the recieving of the sim which i have surrendered . I have complained several times in Vodafone office but there is no one to look after .
Its a sincere request that u please look after the matter an take the needful action .
I am Narayan Prasad Chaudhary from Kanpur . I have owned a vodafonhte postpaid connection aprox. 18 months ago and i have surrendered the connection 2 months ago but the bill is continuously coming to me and the phone calls for billing is inturupting in my daily work . I have the recieving of the sim which i have surrendered . I have complained several times in Vodafone office but there is no one to look after .
Its a sincere request that u please look after the matter an take the needful action .
My vodafone number is [protected] abd I activated GPRS with the monthly plan of RS 25.
But i got a bill for 1300 only for GPRS usages for Nov'10 bill. But the net i used is thru Wifi and everything is charged thru vodafone connect.THey have barred the outgoing and there is no action taken to revise my bill.Kindly help me in this.
But i got a bill for 1300 only for GPRS usages for Nov'10 bill. But the net i used is thru Wifi and everything is charged thru vodafone connect.THey have barred the outgoing and there is no action taken to revise my bill.Kindly help me in this.
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Vodafone — deaf ear to my request for 8months
an astro service was activated on my no-[protected] in jan2008 without my consent for which numerous requestsemailand personal visitshave been made to vadafone call centres odal officersupervisiors, since march 2008, to deactivate this nonsense, but of no awail.i have been harassed and mentelly tourchered by giving false assurances to fix this problem and reverse the charges since2008.march. they does seems tobe bothered about their mooto"happy to help.".Ihaveen never been provided feed back about the status of pending complaint.or was it such a big mess that could not be retified in last 8 months.pl help.